General FAQs
Find answers to the most common questions about our eyewear, lenses, delivery, and returns.
No appointment is needed to browse frames, get adjustments, or speak with an optician. Appointments are required for eye exams to ensure availability. We do accept outside prescriptions from other doctors.
We offer prescription eyeglasses, prescription sunglasses, non-prescription sunglasses, contact lenses, and comprehensive eye exams—all in one convenient location.
Yes. We gladly accept valid prescriptions from outside eye doctors.
Most eyewear prescriptions are valid for 1–2 years, depending on the prescribing doctor. Contact lens prescriptions typically expire after 1 year.
Yes. We offer comprehensive eye exams performed by licensed eye care professionals.
Our exams include vision testing, prescription evaluation, and overall eye health checks.
We accept many vision insurance plans. Please contact us or visit the store to confirm your coverage.
We carry a large in-store selection with over 1300 frames in various styles, colors, and price ranges.
Absolutely. Our experienced opticians help you select frames that fit your face, lifestyle, and prescription needs.
Many prescriptions can be completed same day thanks to our in-house optical lab. Turnaround time varies by prescription and lens type.
We offer single-vision, bifocal, progressive lenses, blue-light filtering, polarized, anti-reflective coatings, transitions, and much more.
Yes. Many of our sunglasses can be made with your prescription. We also have the ability to add a customized mirror coating color to your perfect pair!
Yes. Polarized lenses are available to reduce glare and improve clarity outdoors.
Yes. We carry many popular brands and can order specialty lenses as needed.
Yes. A valid contact lens prescription is required by law.
Yes. We can help you reorder contact lenses quickly and easily.
We work with many vision insurance providers. Coverage varies, so we recommend checking with us directly.
We accept major credit cards, debit cards, and other standard payment options.
Yes. We offer free adjustments and fittings for eyewear purchased from us.
Minor repairs may be done in store. More extensive repairs depend on frame condition and availability of parts.
Our opticians will make any necessary adjustments to ensure comfort and proper fit. If this doesn’t suffice we will always make it right!
Yes. Most eyewear includes a manufacturer or store warranty. Details vary by product.
If your prescription changes shortly after purchase, speak with our team—we’ll work with you on next steps.
